Dr. Michael J. LeHew, PhD

Writer, Historian, Consultant
Resume'/CV

Systems

Over 300 courses prepared, written and taught as both a professor and department chair in various modalities; and delivery models from the introductory to graduate level courses. Prepared by the Academy to deliver, evaluate and write courses at the Doctoral level as well.

A system need not even use technology; but most in the 21st century have some IT application associated with it.

  1. Do not think that TECH makes everything better; EXAMPLE- from a colleague on a flight line responsible for RAPID turn around inspections of his aircraft was given a COMPUTER to log in every action; or part he/she LOOKED AT. It took them twice as long to LOG IN THE SAFETY DATA than it did to actually inspect; correct and launch aircraft. POINT? Not all tech is of benefit when the time factor is more important than STORING THE DATA for later use. They reverted to a GREASE BOARD method as each landing changed the entire situation.
  2. Systems can be improved on as time; situation requires. EXAMPLE? MacDonald's type of restaurants continually change SYSTEMS of food delivery for SPEED at the drive through; not always AUTOMATED system changes but performance or necessity based. Another example is in CAR MANUFACTURING; one school thinks speed is most important in building the car; regardless of ERROR; whilst another thought is FIX IT on the LINE; and not waste time or money AFTER the car is built SUBSTANDARD. Many times this is a cultural or business cultural reason and not based on EFFICIENCY.